Over the summer, we took a deeper dive into AI and continued the discussion with our tutors. As a result, we updated our AI guidelines and want families to know what to expect. Essentially, our policy is that AI must be used carefully, honestly, and only when it adds something useful to the student’s learning.
Our tutors may use AI to:
Prepare lessons and create practice materials.
Find different ways to explain concepts.
Help students identify and correct mistakes.
Assist with grammar, progress reports, and customer messages.
For your information, not all our tutors use it. Some tutors have noticed that AI can give incorrect or misleading explanations, especially in advanced math and physics. It may leave students feeling confident without understanding the material. When they do, they must check that it’s accurate, age-appropriate, consistent with the BC curriculum, and allowed by the student’s school or teacher.
Tutors are prohibited from entering identifiable or confidential student information into AI.
AI will not be used to complete a student’s homework, essay, assignment, or test. Students must always show their work, explain their answers, and use original sources rather than relying on AI summaries.
Claude has also started watermarking text generated by supported models. We imagine other AI tools will follow suit.
If AI helps our tutors edit or draft a report or message, you may see:
“This message was edited and/or drafted with the assistance of AI and was 100% reviewed by me.”
Our tutors’ knowledge, professional judgement, and relationship with each student remain at the heart of every session.